Leapd
Last Updated: June 22, 2026
Welcome to Leapd. These Terms of Service constitute a binding legal contract between you and Leapd regarding your access to and use of our platform, including all AI agents (currently Cassy and Alex, and any future agents we may introduce).
BY ACCESSING OR UTILIZING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, COMPREHEND, AND CONSENT TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MUST IMMEDIATELY CEASE ALL USE.
Access to the Platform is restricted to individuals who are at least 18 years old.
Leapd is an AI-powered platform that provides specialized AI agents for business operations. Our current agents include Cassy (LinkedIn content and outreach), Alex (AI Search visibility tracking across ChatGPT, Perplexity, Claude, and Gemini), Jack (autonomous business operations and orchestration), and Milo (growth, advertising, and outreach). We may introduce additional agents and services in the future, all of which shall be governed by these Terms.
Leapd's agents can plan and execute actions on your behalf, including on automated and recurring schedules and without requiring you to approve each individual action. Your use of these autonomous capabilities is governed by Section 26A (Authorized Agent & Autonomous Operations), and, where you sell to your own customers, by Section 26 (Customer Apps, Selling & Payouts).
The Platform is designed for utilization in jurisdictions where such access complies with applicable statutes and regulations. Users accessing the Platform from locations where the service may be prohibited bear sole responsibility for adherence to local legal requirements.
The Platform has not been designed to satisfy industry-specific compliance frameworks, including but not limited to HIPAA, FISMA, or similar regulatory standards. Should your intended use necessitate compliance with such frameworks, you are prohibited from utilizing the Platform. Additionally, the Platform may not be employed in any manner that would contravene the Gramm-Leach-Bliley Act (GLBA) or equivalent financial privacy legislation.
Hosting and Infrastructure: The Platform is hosted on infrastructure located in the United States (AWS us-east-1 region, Virginia). By using the Platform, you acknowledge that your data will be processed and stored in the United States.
Leapd maintains ownership or holds appropriate licenses for all intellectual property embodied within the Platform, encompassing proprietary algorithms, source code, database structures, functional software, interface designs, audiovisual elements, textual content, imagery, and graphical components (collectively, "Platform Content"), along with our trademarks, service identifiers, and brand elements (collectively, "Brand Assets").
Subject to your compliance with these Terms, we grant you a limited, non-transferable, non-exclusive, revocable authorization to access and utilize the Platform, and download or print portions of Platform Content to which you have legitimately obtained access, exclusively for personal, non-commercial purposes or legitimate internal business operations.
No part of the Platform, Platform Content, or Brand Assets may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for commercial purposes without our express prior written permission.
Submissions: By transmitting inquiries, recommendations, concepts, or feedback about the Platform to us, you transfer all intellectual property rights in such Submissions to Leapd. You acknowledge that we may utilize, modify, and distribute any Submission for any lawful purpose without attribution or compensation.
Responsibility for Your Content: You confirm that you will not post illegal, harassing, harmful, defamatory, obscene, discriminatory, threatening, sexually explicit, false, or misleading content; you waive moral rights where permissible; you warrant you have all necessary rights to submit content; and you are solely responsible for your Submissions.
By utilizing the Platform, you affirm and guarantee that:
Should you provide false or inaccurate information, we reserve the right to suspend or terminate your account and deny all current and future Platform access.
Utilization of certain Platform features may require account registration. You agree to maintain the confidentiality of your authentication credentials and accept responsibility for all activities conducted under your account. We reserve the right to remove, reclaim, or modify any username that we determine to be inappropriate, offensive, or otherwise objectionable.
We accept payment through the following methods:
You agree to provide current, complete, and accurate billing information for all transactions. You authorize us to charge your designated payment method for all charges at then-current rates. For recurring subscriptions, you consent to automatic charging without prior approval for each charge until you cancel.
Per-Agent Billing: The Platform utilizes per-agent subscription billing. Each agent (e.g., Cassy, Alex) may have its own subscription tier and pricing. You will be billed separately for each agent you subscribe to.
While certain subscription tiers may advertise "unlimited" access, we implement a reasonable use threshold of 1,000 AI-generated content pieces per monthly billing cycle to prevent abuse and maintain service quality. Exceeding this threshold may result in temporary feature restriction until the next billing period.
LinkedIn Posting Constraints: Content published to LinkedIn through the Platform is additionally subject to LinkedIn's own rate limits and posting guidelines. We cannot guarantee unlimited LinkedIn posting as this is controlled by LinkedIn's API policies. Users engaging in excessive posting activity may have their LinkedIn integration temporarily restricted to comply with LinkedIn's fair use requirements.
All payments are final and non-refundable. This applies to all subscription plans, all agents, one-time purchases, and any other charges incurred through the Platform. No refunds will be issued for partial billing periods, unused features, dissatisfaction with results, service interruptions, or any other reason, except where explicitly required by applicable law.
By subscribing to any paid plan, you acknowledge and accept this no-refund policy. We strongly encourage you to evaluate the Platform using any available free tier or trial before committing to a paid subscription.
You may cancel your subscription at any time through your account dashboard. Cancellation becomes effective at the conclusion of your current billing cycle. You will retain access to paid features until the end of the period you have already paid for.
If you experience dissatisfaction with the Platform, please contact our support team at hello@leapd.ai.
The Platform may only be accessed for purposes consistent with its intended functionality. As a Platform user, you agree to refrain from:
You may transmit content to us or through the Platform, including textual content, media files, comments, or suggestions (collectively, "User Materials"). When you create or transmit User Materials, you represent and warrant that:
You acknowledge that we may access, store, process, and utilize information and personal data you provide in accordance with our Privacy Policy and your account settings.
By submitting suggestions or feedback regarding the Platform, you grant us permission to utilize such feedback for any purpose without compensation.
We do not claim ownership of your User Materials. You retain complete ownership and all intellectual property rights in your User Materials. We assume no liability for statements or representations in your User Materials.
When posting reviews, you must adhere to the following standards:
We may accept, reject, or remove reviews at our discretion and assume no liability for reviews or resulting claims.
We never collect or store your LinkedIn passwords or the passwords of any third-party service.
The Platform connects with external service provider accounts (each, a "Connected Account"), such as LinkedIn, exclusively through secure OAuth 2.0 authentication. You authorize us to access your Connected Account by logging in directly on the third-party provider's website. The provider then issues us an access token that allows limited access based on the permissions you grant. You may revoke this access at any time through your LinkedIn account settings or within the Platform.
Use of LinkedIn features through the Platform is subject to LinkedIn's User Agreement, Platform Terms, Marketing API Terms, and Brand Guidelines. By connecting your LinkedIn account, you agree to comply with all LinkedIn policies. We do not enable or support:
We reserve the right to suspend or terminate LinkedIn integration features if we determine that your use violates LinkedIn's terms or these Terms of Service.
You represent and warrant that granting access does not breach the Connected Account's terms of service. By authorizing Connected Account access, you understand that:
You Authorize the Platform to Act on Your Behalf
When you enable LinkedIn features, you authorize the Platform to act as your agent and to take actions on your connected LinkedIn account on your behalf — including publishing posts, sending connection requests and messages, liking and commenting, withdrawing pending invitations, and similar engagement — including on automated and recurring schedules that you configure, without requiring you to approve each individual action. These autonomous operations are described further in Section 26A. You remain responsible for the configuration, content, and targeting of such actions, and you may pause or disable any feature, or disconnect your account, at any time through your account settings. Some features (such as draft review before publishing) may require your approval depending on your settings.
Certain LinkedIn features — including prospecting, research, outreach, messaging, and engagement — are operated through a third-party, SOC 2-compliant integration provider that securely establishes and manages the connection to your LinkedIn account and handles the underlying authenticated browser and account sessions on your behalf.
When you connect your LinkedIn account for these features, you do so directly through this provider's secure hosted authentication flow. Your LinkedIn password is entered with, and handled by, the provider; Leapd does not receive or store your LinkedIn password. Actions you initiate or schedule (such as sending connection requests, messages, likes, comments, follow-ups, and profile visits) are carried out through your own authenticated session and are attributable to your LinkedIn account, the same as if you performed them yourself.
By enabling these features, you authorize Leapd and this provider to access and operate your LinkedIn account on your behalf for the purposes you configure, including on the automated and recurring schedules described in Section 26A. Your use of the provider is also subject to that provider's terms and privacy practices. You may disconnect at any time through your account settings, which revokes the provider's access to your account.
You are responsible for ensuring your use of these features complies with LinkedIn's User Agreement and policies. Leapd applies human-like rate limits and pacing, but cannot guarantee that LinkedIn will not restrict or suspend accounts, and Leapd is not liable for any such action taken by LinkedIn.
What We Store: When you connect your LinkedIn account, we store only the data necessary to operate the Services, including:
Data Minimization: We do not store LinkedIn data beyond what is necessary to provide the Services. We do not download or retain your entire LinkedIn network, message history, or other data not directly required for Platform functionality.
Deletion Upon Disconnect: When you disconnect your LinkedIn account:
Security Measures: OAuth access tokens are:
Breach Notification: In the unlikely event of a security breach affecting LinkedIn access tokens or data, we will notify affected users within 72 hours and follow all applicable breach notification requirements outlined in our Privacy Policy.
Security Contact: If you discover a security vulnerability or have security concerns regarding the Platform or our handling of Connected Account data, please report it immediately to hello@leapd.ai. We are committed to addressing security issues promptly and transparently.
We do not sell, rent, trade, or share LinkedIn data or any Connected Account data with third parties for advertising, profiling, or any commercial purpose unrelated to providing the Platform Services.
Connected Account data is used exclusively to:
You have complete control over your Connected Accounts:
YOUR RELATIONSHIP WITH CONNECTED ACCOUNT PROVIDERS IS GOVERNED EXCLUSIVELY BY YOUR AGREEMENTS WITH THOSE PROVIDERS.
We do not review Connected Account content for accuracy, legality, or infringement and assume no responsibility for such content. If a Connected Account becomes unavailable or access is terminated by the provider, associated content may no longer be accessible through the Platform.
We reserve the right, without obligation, to:
We are committed to data privacy and security. Please review our Privacy Policy at https://www.leapd.ai/privacy. By using the Platform, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.
If you access the Platform from jurisdictions with different data protection requirements, your continued use constitutes consent to data transfer to and processing in our hosting location (United States, AWS us-east-1 Virginia).
WITHOUT LIMITING OTHER PROVISIONS, WE RESERVE THE RIGHT TO DENY ACCESS TO THE PLATFORM FOR ANY REASON OR NO REASON, WITHOUT NOTICE OR LIABILITY. WE MAY TERMINATE YOUR ACCOUNT AND DELETE YOUR CONTENT AT ANY TIME WITHOUT WARNING.
If we terminate or suspend your account, you are prohibited from creating new accounts. Beyond account termination, we reserve the right to pursue appropriate legal remedies.
The Platform is provided without any guaranteed uptime, availability, or service level agreement. We do not guarantee any specific level of service availability, response time, throughput, or performance. The Platform may be unavailable at any time for any reason, including but not limited to maintenance, updates, infrastructure issues, or circumstances beyond our control.
We will make commercially reasonable efforts to maintain Platform availability but make no warranties or commitments regarding uptime. You acknowledge that occasional downtime, interruptions, and degraded performance are inherent to internet-based services.
We reserve the right to modify, suspend, or discontinue Platform elements, features, agents, or the entire Platform at any time without notice or liability. We may add, remove, or change agents, features, pricing, and functionality at our sole discretion.
Technical issues, maintenance, or other factors may cause interruptions. You agree we have no liability for unavailability, downtime, or service discontinuance.
These Terms are governed by the laws of the State of Delaware, United States, excluding conflict of law provisions and the UN Convention on Contracts for the International Sale of Goods. Both parties consent to the jurisdiction of courts in Delaware for dispute resolution.
The parties agree to first attempt informal negotiation for at least thirty (30) days before pursuing formal proceedings.
If informal negotiations fail, disputes shall be resolved through binding arbitration conducted by a single arbitrator in accordance with the Commercial Arbitration Rules of the American Arbitration Association.
Arbitration is limited to disputes between the parties individually. No arbitration may proceed on a class-action basis.
Disputes concerning intellectual property rights, theft, piracy, privacy invasion, or unauthorized use are exempt from arbitration requirements.
The Platform may contain typographical errors or inaccuracies. We reserve the right to correct errors and update information at any time without prior notice.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We make no representations regarding Platform content accuracy and assume no liability for errors, personal injury, unauthorized access, transmission interruptions, viruses, or content omissions.
NO GUARANTEE OF RESULTS: We do not guarantee any specific outcomes, results, performance metrics, engagement levels, visibility scores, or business results from using the Platform or any of its agents. AI-generated content, visibility data, analytics, and recommendations are provided for informational purposes and should not be relied upon as the sole basis for business decisions. Past performance or results achieved by other users do not guarantee future results.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA LOSS.
OUR LIABILITY FOR ANY CAUSE SHALL BE LIMITED TO THE AMOUNT YOU PAID US DURING THE SIX (6) MONTHS PRECEDING THE CAUSE OF ACTION.
THIS LIMITATION APPLIES TO ALL CLAIMS ARISING FROM OR RELATED TO THE PLATFORM, ANY AGENT, AI-GENERATED CONTENT, VISIBILITY DATA, THIRD-PARTY PLATFORM INTERACTIONS, OR ANY OTHER ASPECT OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY.
Certain jurisdictions do not permit warranty limitations. If such laws apply, some limitations may not apply to you.
You agree to defend, indemnify, and hold harmless Leapd from all losses, damages, liabilities, and expenses, including reasonable legal fees, arising from:
We maintain data you transmit for Platform performance management. While we perform routine backups, you remain solely responsible for all transmitted data. We assume no liability for data loss or corruption, and you waive all claims arising from such loss.
You consent to receive electronic communications and agree that all electronically provided agreements, notices, and communications satisfy legal requirements for written communication. YOU AGREE TO ELECTRONIC SIGNATURES, CONTRACTS, AND ELECTRONIC DELIVERY OF NOTICES AND RECORDS.
California residents with unresolved complaints may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, telephone (800) 952-5210 or (916) 445-1254.
EU residents may possess additional rights under applicable data protection laws. Please refer to our Privacy Policy for information regarding data subject rights.
These Terms, together with the Privacy Policy, constitute the complete agreement between you and Leapd. Key provisions include:
Leapd is an AI-powered platform whose agents (including, without limitation, Cassy, Alex, Jack, and Milo) can plan and execute actions on your behalf, including on automated and recurring schedules. You appoint Leapd as your authorized agent to perform such actions on your connected accounts and on platform-managed accounts operated on your behalf, using the permissions and configurations you set.
By enabling features that involve autonomous or scheduled operation, you authorize Leapd to execute those operations on the configured schedule without requiring you to approve each individual execution. Depending on the features you enable, these operations may include:
Your Controls. You may disable any feature, pause automation, or disconnect any account at any time through your account settings, which will stop the related scheduled operations. You are responsible for reviewing outputs and configurations, monitoring activity and costs, and managing the permissions and integrations you grant. Certain features may provide an optional review/approval step depending on your settings.
Leapd is not liable for actions taken by its agents within the scope of the permissions, budgets, and settings you configure.
If you enable advertising features, you authorize Leapd to create and manage advertising campaigns, ad sets, and ads on your behalf (including AI-generated creative), and to run them through a Leapd-managed platform advertising account.
Prepaid daily charges. You authorize Leapd to charge your saved payment method, off-session and without per-charge confirmation, once per day for each live campaign, for the full daily budget you configure. Each daily charge is split into an advertising portion that funds a prepaid ad balance used to deliver your ads, and a platform fee retained by Leapd (currently 20% of the daily charge). Your daily budget must be within the limits shown in-product (currently between $10 and $1,000 USD per day). Advertising platforms may deliver spend at varying rates and may exceed a daily budget by a limited amount on a given day; your prepaid balance is sized to cover this.
Failed charges. If a daily charge fails, your campaigns may be paused automatically until payment is resolved.
Pausing, stopping, or canceling. You may pause or stop a campaign at any time from your dashboard, and you may set an optional end date. When you pause or stop a campaign, no further daily charges are made. However, advertising funds that have already been charged and added to your prepaid ad balance are non-refundable and will continue to be spent delivering your ads until that balance is exhausted, even after you pause or stop the campaign. Unspent prepaid advertising funds roll forward and are applied to your future advertising; they are not refunded as cash. Platform fees and delivered ad spend are non-refundable.
You are responsible for ensuring ad content and targeting comply with the advertising platform's policies, and Leapd is not liable for ad disapprovals, account restrictions, or policy enforcement by the advertising platform.
If you enable outreach or email features, Leapd may send emails and automated follow-ups on your behalf, using AI-generated content, to recipients you specify or that the Platform identifies per your configuration. You are solely responsible for ensuring you have a lawful basis to contact each recipient and for compliance with all applicable anti-spam and privacy laws (including CAN-SPAM, GDPR, and CASL). Outbound communications are rate-limited and include opt-out mechanisms; recipients may opt out at any time.
If you enable infrastructure or Customer App features, Leapd may provision and manage cloud resources on your behalf (such as code repositories, databases, hosted web services, and deployments), including under Leapd-managed accounts, and may store related credentials encrypted at rest. You retain ownership of your source code and data. Deletion or teardown of provisioned resources may be permanent and cannot be guaranteed to be reversible; you are responsible for exporting anything you wish to keep beforehand. Workspaces and Customer Apps may include publicly accessible pages (for example, an auto-generated landing page on a Leapd-managed subdomain such as yourbrand.leapd.ai) that may be indexed by search engines; you are responsible for the content displayed on those pages, including AI-generated content, and Leapd may remove content that violates these Terms, applicable law, or third-party rights.
AI-generated content may contain errors, inaccuracies, or inappropriate material, and you are responsible for reviewing it before use, publication, or distribution. As between you and Leapd, you own outputs generated for your use, subject to any rights retained by the underlying AI model providers under their respective terms. You represent that you will not use AI-generated content in ways that infringe third-party rights or that are deceptive, misleading, or harmful (including deepfakes or impersonation).
This Section 26 applies only if you use Leapd to create, host, or operate a customer-facing application, storefront, landing page, or other property through which you sell products, services, subscriptions, or other offerings to your own end customers (each, a "Customer App," and you, in that capacity, a "Seller"). It supplements, and does not replace, the other provisions of these Terms. Where this Section conflicts with another provision with respect to selling and payouts, this Section controls.
Leapd acts as a technology platform that facilitates payment processing between you and your customers. Leapd is not a bank, money transmitter, or merchant of record.
Payments are processed by Stripe under Stripe's terms of service. You are the merchant of record for transactions with your customers. You are solely responsible for the products, services, content, fulfillment, customer support, and any representations made through your Customer App. Leapd does not review, endorse, or assume responsibility for the offerings you sell.
Leapd retains a platform fee of twenty percent (20%) of the gross amount of each transaction processed through your Customer App, in addition to any payment processing fees charged by Stripe. The platform fee is subject to change upon notice. The then-current fee is applied at the time of each transaction and is disclosed in your Seller dashboard.
To protect against fraud, refunds, and chargebacks, payouts are subject to the following controls, each of which Leapd may adjust at its discretion:
Leapd may, at its discretion, raise withdrawal limits for verified Sellers following additional identity or business verification.
If a customer payment is refunded or disputed, the full gross amount will be deducted from your Seller balance, including any platform fee already retained. If your balance is insufficient, you are responsible for the shortfall.
You authorize Leapd and Stripe to reverse transfers, debit your connected account, and recover such amounts from your linked bank account or future sales. Chargeback and dispute processing fees assessed by the payment processor may be borne by Leapd or passed through to you. You remain liable for any negative balance.
If you sell subscriptions or recurring charges through your Customer App, you are solely responsible for compliance with all applicable laws governing automatic renewals, including clear renewal disclosures, obtaining required consent, providing an accessible cancellation mechanism, and sending any legally required renewal reminders (for example, under the U.S. Restore Online Shoppers' Confidence Act, California's Automatic Renewal Law, and equivalent regulations).
You are solely responsible for determining, collecting, reporting, and remitting all taxes (including sales, use, VAT, GST, and income taxes) arising from your sales. Leapd does not provide tax advice. Where required by law, Leapd or its payment processor may issue tax documents (such as IRS Form 1099-K) and may require valid tax identification information before enabling or continuing payouts.
In addition to Section 21, you agree to defend, indemnify, and hold harmless Leapd from all claims, losses, damages, liabilities, fines, penalties, and expenses (including reasonable legal fees) arising from or related to:
Leapd may, at its sole discretion and without prior notice, suspend or terminate your selling privileges, withhold or delay payouts, reverse transactions, or impose additional verification or reserves where Leapd reasonably believes there is operational, legal, financial, or fraud risk, including elevated refund or dispute rates, sale of restricted or prohibited products, or violation of these Terms or the terms of our payment processor.
Notwithstanding Section 20, with respect to your selling activity and payouts, Leapd's total aggregate liability shall not exceed the greater of (a) the total platform fees Leapd retained from your transactions during the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100 USD). This limit excludes, and Leapd has no liability for, pass-through amounts such as your customer revenue, advertising spend, or amounts owed to third parties.
Disputes arising from your selling activity and payouts are subject to the informal resolution, binding individual arbitration, and class-action waiver provisions of Section 17, with Delaware as the governing law and fallback venue under Section 16.
To receive payouts, you must accept the Stripe Connected Account Agreement, which is incorporated into these Terms by reference, and you must complete any identity and business verification (KYC) required by Stripe. Your use of payment functionality is also governed by Stripe's Services Agreement. Failure to maintain a Connected Account in good standing may prevent or suspend payouts.
By enabling selling or requesting a payout, you accept this Section 26. Leapd may update this Section, including the platform fee, hold period, and withdrawal limits, and may require you to re-accept the updated terms before continuing to sell or withdraw funds. The version of these Terms in effect at the time of each transaction governs that transaction.
For questions, complaints, or additional information regarding the Platform, please contact us at:
Leapd
6035 Park Ave, Apartment 421 West
West New York, NJ 07093
United States
Email: hello@leapd.ai
Website: https://leapd.ai
This Terms of Service document was last updated on June 22, 2026.
We encourage you to review these Terms periodically for any updates.