Terms of Service

1. SERVICE DESCRIPTION AND SCOPE

Leapd is an AI-powered platform that provides specialized AI agents for business operations. Our current agents include Cassy (LinkedIn content generation and management) and Alex (AI Search visibility tracking across ChatGPT, Perplexity, Claude, and Gemini). We may introduce additional agents and services in the future, all of which shall be governed by these Terms.

The Platform is designed for utilization in jurisdictions where such access complies with applicable statutes and regulations. Users accessing the Platform from locations where the service may be prohibited bear sole responsibility for adherence to local legal requirements.

The Platform has not been designed to satisfy industry-specific compliance frameworks, including but not limited to HIPAA, FISMA, or similar regulatory standards. Should your intended use necessitate compliance with such frameworks, you are prohibited from utilizing the Platform. Additionally, the Platform may not be employed in any manner that would contravene the Gramm-Leach-Bliley Act (GLBA) or equivalent financial privacy legislation.

Hosting and Infrastructure: The Platform is hosted on infrastructure located in the United States (AWS us-east-1 region, Virginia). By using the Platform, you acknowledge that your data will be processed and stored in the United States.

2. PROPRIETARY RIGHTS AND OWNERSHIP

Our Intellectual Assets

Leapd maintains ownership or holds appropriate licenses for all intellectual property embodied within the Platform, encompassing proprietary algorithms, source code, database structures, functional software, interface designs, audiovisual elements, textual content, imagery, and graphical components (collectively, "Platform Content"), along with our trademarks, service identifiers, and brand elements (collectively, "Brand Assets").

Your Usage Rights

Subject to your compliance with these Terms, we grant you a limited, non-transferable, non-exclusive, revocable authorization to access and utilize the Platform, and download or print portions of Platform Content to which you have legitimately obtained access, exclusively for personal, non-commercial purposes or legitimate internal business operations.

No part of the Platform, Platform Content, or Brand Assets may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for commercial purposes without our express prior written permission.

Materials You Provide

Submissions: By transmitting inquiries, recommendations, concepts, or feedback about the Platform to us, you transfer all intellectual property rights in such Submissions to Leapd. You acknowledge that we may utilize, modify, and distribute any Submission for any lawful purpose without attribution or compensation.

Responsibility for Your Content: You confirm that you will not post illegal, harassing, harmful, defamatory, obscene, discriminatory, threatening, sexually explicit, false, or misleading content; you waive moral rights where permissible; you warrant you have all necessary rights to submit content; and you are solely responsible for your Submissions.

3. USER WARRANTIES AND COVENANTS

By utilizing the Platform, you affirm and guarantee that:

1. All registration details you provide are truthful, current, accurate, and complete
2. You will maintain the accuracy of such information and promptly update registration details as necessary
3. You possess the legal capacity to enter into and comply with these Terms
4. You are not a minor in your jurisdiction of residence
5. You will not employ automated or non-human methods to access the Platform
6. You will not utilize the Platform for unlawful or unauthorized objectives
7. Your Platform usage will not contravene any applicable statutes or regulations

Should you provide false or inaccurate information, we reserve the right to suspend or terminate your account and deny all current and future Platform access.

4. ACCOUNT CREATION AND SECURITY

Utilization of certain Platform features may require account registration. You agree to maintain the confidentiality of your authentication credentials and accept responsibility for all activities conducted under your account. We reserve the right to remove, reclaim, or modify any username that we determine to be inappropriate, offensive, or otherwise objectionable.

5. BILLING AND FINANCIAL TERMS

We accept payment through the following methods:

• Visa, Mastercard, American Express, Discover
• PayPal
• Other payment processors as designated

You agree to provide current, complete, and accurate billing information for all transactions. You authorize us to charge your designated payment method for all charges at then-current rates. For recurring subscriptions, you consent to automatic charging without prior approval for each charge until you cancel.

Per-Agent Billing: The Platform utilizes per-agent subscription billing. Each agent (e.g., Cassy, Alex) may have its own subscription tier and pricing. You will be billed separately for each agent you subscribe to.

6. SUBSCRIPTION TERMINATION AND REFUND POLICY

You may cancel your subscription at any time through your account dashboard. Cancellation becomes effective at the conclusion of your current billing cycle. You will retain access to paid features until the end of the period you have already paid for.

If you experience dissatisfaction with the Platform, please contact our support team at hello@leapd.ai.

7. RESTRICTED CONDUCT

The Platform may only be accessed for purposes consistent with its intended functionality. As a Platform user, you agree to refrain from:

• Systematically extracting data to compile databases without written authorization
• Deceiving, defrauding, or misleading us or other users
• Circumventing security mechanisms or access restrictions
• Disparaging or damaging our reputation
• Utilizing information to harass, abuse, or harm others
• Misusing support channels or filing fraudulent reports
• Operating the Platform in violation of applicable laws
• Uploading malicious code, viruses, or malware
• Employing automated systems, bots, scrapers, or data mining tools
• Removing copyright or proprietary notices
• Impersonating other users
• Interfering with or disrupting the Platform
• Copying, adapting, or reverse engineering Platform software
• Harvesting usernames or email addresses for unsolicited communications
• Utilizing the Platform to compete with us or for unauthorized commercial purposes

8. USER-SUBMITTED MATERIALS

You may transmit content to us or through the Platform, including textual content, media files, comments, or suggestions (collectively, "User Materials"). When you create or transmit User Materials, you represent and warrant that:

• Your User Materials do not infringe upon third-party intellectual property rights
• You possess all necessary licenses and permissions for your User Materials
• Your User Materials are accurate and not misleading
• Your User Materials do not constitute spam or unsolicited advertising
• Your User Materials are not obscene, offensive, or harassing
• Your User Materials do not violate applicable laws or regulations
• Your User Materials do not violate privacy or publicity rights

9. CONTENT LICENSING ARRANGEMENTS

You acknowledge that we may access, store, process, and utilize information and personal data you provide in accordance with our Privacy Policy and your account settings.

By submitting suggestions or feedback regarding the Platform, you grant us permission to utilize such feedback for any purpose without compensation.

We do not claim ownership of your User Materials. You retain complete ownership and all intellectual property rights in your User Materials. We assume no liability for statements or representations in your User Materials.

10. FEEDBACK AND REVIEW PROTOCOLS

When posting reviews, you must adhere to the following standards:

1. Base your review on firsthand experience
2. Refrain from using profanity or abusive language
3. Avoid discriminatory references based on protected characteristics
4. Do not reference illegal activities
5. Do not post negative reviews if affiliated with competitors
6. Do not include false or misleading statements
7. Do not orchestrate coordinated review campaigns

We may accept, reject, or remove reviews at our discretion and assume no liability for reviews or resulting claims.

12. PLATFORM OVERSIGHT AND MODERATION

We reserve the right, without obligation, to:

1. Monitor the Platform for Terms violations
2. Take appropriate legal action against violators
3. Refuse, restrict, limit, or disable access to User Materials at our discretion
4. Remove or disable files that are excessive in size or burdensome to our systems
5. Manage the Platform to protect our rights and facilitate proper functioning

13. DATA PROTECTION AND PRIVACY

We are committed to data privacy and security. Please review our Privacy Policy at https://www.leapd.ai/privacy. By using the Platform, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.

If you access the Platform from jurisdictions with different data protection requirements, your continued use constitutes consent to data transfer to and processing in our hosting location (United States, AWS us-east-1 Virginia).

14. DURATION AND ACCOUNT CLOSURE

WITHOUT LIMITING OTHER PROVISIONS, WE RESERVE THE RIGHT TO DENY ACCESS TO THE PLATFORM FOR ANY REASON OR NO REASON, WITHOUT NOTICE OR LIABILITY. WE MAY TERMINATE YOUR ACCOUNT AND DELETE YOUR CONTENT AT ANY TIME WITHOUT WARNING.

If we terminate or suspend your account, you are prohibited from creating new accounts. Beyond account termination, we reserve the right to pursue appropriate legal remedies.

15. SERVICE AVAILABILITY AND CHANGES

We reserve the right to modify, suspend, or discontinue Platform elements, features, agents, or the entire Platform at any time without notice or liability. We may add, remove, or change agents, features, pricing, and functionality at our sole discretion.

Technical issues, maintenance, or other factors may cause interruptions. You agree we have no liability for unavailability, downtime, or service discontinuance.

16. APPLICABLE JURISDICTION

These Terms are governed by the laws of the State of Delaware, United States, excluding conflict of law provisions and the UN Convention on Contracts for the International Sale of Goods. Both parties consent to the jurisdiction of courts in Delaware for dispute resolution.

17. CONFLICT RESOLUTION PROCEDURES

Informal Resolution

The parties agree to first attempt informal negotiation for at least thirty (30) days before pursuing formal proceedings.

Binding Arbitration

If informal negotiations fail, disputes shall be resolved through binding arbitration conducted by a single arbitrator in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

Limitations

Arbitration is limited to disputes between the parties individually. No arbitration may proceed on a class-action basis.

Exceptions

Disputes concerning intellectual property rights, theft, piracy, privacy invasion, or unauthorized use are exempt from arbitration requirements.

18. INFORMATION ACCURACY

The Platform may contain typographical errors or inaccuracies. We reserve the right to correct errors and update information at any time without prior notice.

19. SERVICE WARRANTIES AND DISCLAIMERS

20. LIABILITY LIMITATIONS

21. USER INDEMNITY OBLIGATIONS

You agree to defend, indemnify, and hold harmless Leapd from all losses, damages, liabilities, and expenses, including reasonable legal fees, arising from:

1. Platform use (including all agents)
2. Terms violations
3. Breach of representations and warranties
4. Violation of third-party rights
5. Harmful acts toward other Platform users
6. Content posted to third-party platforms (such as LinkedIn) via the Platform
7. Misuse of AI-generated content or visibility data

22. DATA HANDLING AND BACKUPS

We maintain data you transmit for Platform performance management. While we perform routine backups, you remain solely responsible for all transmitted data. We assume no liability for data loss or corruption, and you waive all claims arising from such loss.

23. DIGITAL CORRESPONDENCE AND AGREEMENTS

You consent to receive electronic communications and agree that all electronically provided agreements, notices, and communications satisfy legal requirements for written communication. YOU AGREE TO ELECTRONIC SIGNATURES, CONTRACTS, AND ELECTRONIC DELIVERY OF NOTICES AND RECORDS.

24. JURISDICTION-SPECIFIC PROVISIONS

California Users

California residents with unresolved complaints may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, telephone (800) 952-5210 or (916) 445-1254.

European Union Users

EU residents may possess additional rights under applicable data protection laws. Please refer to our Privacy Policy for information regarding data subject rights.

25. GENERAL PROVISIONS

These Terms, together with the Privacy Policy, constitute the complete agreement between you and Leapd. Key provisions include:

• Our failure to enforce any right does not constitute waiver
• We may assign rights and obligations to third parties
• We are not liable for circumstances beyond our reasonable control
• If any provision is unenforceable, remaining provisions remain valid
• No joint venture, partnership, or agency relationship exists between parties
• These Terms apply to all current and future agents and services offered through the Platform

26. CONTACT INFORMATION